If it does become a recurrent problem though you can still do something about it, although it will take a bit more work:. If none of the above help, the problem may lie elsewhere, in which case it's probably time to call in an engineer.
Boilers often break down in winter, and there couldn't be a worse time to be living in a cold house with no hot water and no access to cheap boiler service.
What's more, the cost of calling out a boiler engineer is extensive, and can involve lots of calling around to try and find someone who is available and able to come out quickly. That's why it's a good idea to sign up for boiler cover - that way you have protection if something goes wrong, and with some plans, you even get annual cheap boiler service for your boiler included in the cost. Signing up to a gas boiler servicing contract could be a real life-saver if something goes wrong when the temperature outside drops, as well as a great way to reduce boiler service cost.
The most important requirement of good boiler cover isn't the price; it's the standard of service. Any work done on your boiler should be carried out through a Gas Safe Register engineer. Only Gas Safe Registered Engineers are allowed to work on boilers in the UK, and will offer you the peace of mind that the work is being done safely and to a high standard. Just ask to see your boiler repairman's Gas Safe Register card and look out for the yellow triangular symbol.
We use cookies and similar technologies. People who are homeowners Landlords or tenants People who live in houses, bungalows or flats Mobile homes or bedsits Homes heated with natural gas Homes heated with electric heating For full eligibility information please see the Important Information. Important Information. Are you eligible to apply? If you suffer a gas leak, you should first call the National Gas Emergency Service immediately on Boiler service: This is not an element of insurance and therefore it is not part of the contract of insurance underwritten by the underwriter and it is not regulated by the FCA.
This also means that if you have any complaint relating to this service, you will not have the right to refer the complaint to the Financial Ombudsman Service. If you are a new customer, your first Gas Boiler Service may take place after 6 months of your plan start date. Boiler services are normally undertaken between April and September. Please note, that whilst we may have installed your boiler, you can choose any certified Gas Safe registered engineer to service it for you.
You can cancel the plan by contacting HomeServe in writing, by telephone or by using the cancellation form online at www. The cancellation period is 28 days after your plan start date. If you cancel within this period you will receive a full refund unless you choose to have your Service completed during this period, in which case you will lose your right to cancel and will not receive a refund.
If you cancel after this period and you have not received your Service, you will receive a refund of any payments made minus any applicable administration fee. Remembering to get your boiler serviced can be a pain but a new app from Benchmark available on iOS and Android will make boiler servicing more transparent and easier for homeowners to stay on top of. If your boiler has been installed within the past 12 months and a Digital Benchmark record was created by your installer, it will let you see exactly what has been done during your boilers installation and each service.
All this makes it easy to keep up with regularly servicing your boiler, ensuring it remains in warranty and your heating system performs as efficiently as possible. Ask what will be included in the boiler service. Watch the engineer and use our checklist to ensure that they cover the basics. A good boiler service should last at least 30 minutes. Finally, ask for a written report and check it is accurately filled out.
It's also worth getting a carbon monoxide detector to be safe. Before paying for repairs, check whether your boiler is still under its initial warranty. Most new boilers typically come with cover for parts and labour in the first one or two years.
Although the checklist should stand you in good stead for most boilers, bear in mind that not all boilers are the same. Most older conventional systems, for example, have parts such as the heat exchanger, burner and fan that would need to be dismantled and checked.
This is not normally necessary for a modern boiler, unless the flue gas analysis suggests there's a problem. If you're getting a replacement boiler, use our new boiler costs guide to see how much you can expect to pay.
We also surveyed 1, Which? There are scores of independent boiler engineers you could use, but we can't gather a large enough sample size to the able to rate them. The table below shows results for the six most popular boiler servicing companies. Most were easy to contact, and easy to schedule a service with, which is reassuring. But there were big differences between the best and worst when it came to value for money: the worst brand may surprise you.
Table notes: The results are based on an online survey of 7, members of the Which? Connect panel conducted in June and July Brands are listed in alphabetical order.
Sample sizes in brackets which include people with and without boiler cover. The AA is no longer providing quotes for boiler and home cover to new customers.
An engineer will do an initial inspection and service within 42 days of taking out the cover and then you'll be contacted when the second service is due. The service includes:. The annual service does not include the following:. Length of service: 30 minutes.
Cost : The AA is no longer providing quotes for boiler and home cover to new customers. Get a quote Renew your tariff Smart Meters What is a smart meter? How often should you service your boiler? What does a boiler service involve? Our Gas Safe registered engineer will take care of the service so you can avoid expensive repair bills later. You can choose an appointment that suits you.
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